Refund & Cancellation Policy

Effective Date: July 25, 2026

Thank you for choosing VigyanLok.in. We provide digital educational products and services such as online test series, mock tests, study materials, PDF notes, and other learning resources. Please read this policy carefully before making any purchase.

1. Digital Products

All products and services offered on VigyanLok.in are delivered digitally. No physical products are shipped.

2. No Return Policy

Since digital products cannot be returned once accessed or downloaded, we do not accept returns for any purchased online test series, mock tests, PDF notes, or other downloadable content.

3. Refund Policy

Refund requests will generally not be accepted after successful purchase and activation of any digital product or service.

However, refunds may be considered only in exceptional situations such as:

• Duplicate payment for the same order.
• Payment deducted but order was not successfully activated.
• Technical error on our side that prevents access to the purchased service.

4. Situations Where Refund Will Not Be Provided

• You changed your mind after purchase.
• You purchased the wrong test series by mistake.
• You did not read the product description before purchasing.
• You are dissatisfied with your test score or examination performance.
• You are unable to use the service because of your own device, browser, or internet issues.

5. Cancellation Policy

Once payment is successfully completed, orders for digital products cannot be cancelled because access is usually granted immediately.

6. Payment Issues

If your payment is deducted but your purchase is not activated within a reasonable time, please contact us with your payment details so we can investigate and resolve the issue.

7. Processing of Approved Refunds

If a refund is approved after verification, it will generally be processed using the original payment method. Processing time may vary depending on your bank or payment service provider.

8. Contact Us

For payment-related issues or refund requests, please contact us through the Contact Us page available on VigyanLok.in. Kindly include your order details and payment reference to help us process your request efficiently.

9. Changes to This Policy

VigyanLok.in reserves the right to update or modify this Refund & Cancellation Policy at any time. The revised version will be published on this page.