Refund & Cancellation Policy
Effective Date: July 25, 2026
Thank you for choosing VigyanLok.in. We provide digital educational products and services such as online test series, mock tests, study materials, PDF notes, and other learning resources. Please read this policy carefully before making any purchase.
Digital Products
All products and services offered on VigyanLok.in are delivered digitally. No physical products are shipped.
Online test series, mock tests, study materials, PDF notes, and other learning resources are provided electronically.
No Return Policy
Since digital products cannot be returned once accessed or downloaded, we do not accept returns for any purchased online test series, mock tests, PDF notes, or other downloadable content.
Please review the product information carefully before completing your purchase.
Refund Policy
Refund requests will generally not be accepted after successful purchase and activation of any digital product or service.
Duplicate Payment
Duplicate payment for the same order.
Payment Deducted
Payment deducted but the order was not successfully activated.
Technical Error
A technical error on our side prevents access to the purchased service.
Situations Where Refund Will Not Be Provided
Refunds will generally not be provided in the following situations:
You changed your mind after purchase.
You purchased the wrong test series by mistake.
You did not read the product description before purchasing.
You are dissatisfied with your test score or examination performance.
You are unable to use the service because of your own device, browser, or internet issues.
Cancellation Policy
Once payment is successfully completed, orders for digital products cannot be cancelled because access is usually granted immediately.
Digital product access may be provided immediately after successful payment.
Payment Issues
If your payment is deducted but your purchase is not activated within a reasonable time, please contact us with your payment details so we can investigate and resolve the issue.
Contact us with your payment reference and order information so that we can investigate the transaction.
Processing of Approved Refunds
If a refund is approved after verification, it will generally be processed using the original payment method. Processing time may vary depending on your bank or payment service provider.
Approved refunds are generally returned through the original payment method.
Contact Us
For payment-related issues or refund requests, please contact us through the Contact Us page available on VigyanLok.in. Kindly include your order details and payment reference to help us process your request efficiently.
Please provide your order details and payment reference when contacting us regarding a payment or refund issue.
Changes to This Policy
VigyanLok.in reserves the right to update or modify this Refund & Cancellation Policy at any time. The revised version will be published on this page.